CGI hiring for Service Desk Analyst

Company :

CGI

Website :

www.cgi.com

Job Role :

Service Desk Analyst

Eligibility :

BE/BTech/MCA

Experience :

0.6 - 3 Years

Job Location :

Bangalore

Company Profile :

Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. Our client proximity operating model fosters local accountability for client satisfaction and success. With global delivery capabilities in centers located across four continents, we offer our clients the best value, advantages of scale and operational efficiencies, as well as the ability to reduce their time to market.

Eligibility:

- Candidate should have worked in International Voice process for minimum 6 months.
- Should be able to handle 40+ calls per day.
- Should have Excellent Communication skills.
- Should be strong in Technical areas.
- Troubleshooting on Windows OS, Printer, Outlook configurations and Active Directory.
- Should be ready to work in call taking process(L1 support).
- Should be flexible to work in 24/7 environment.

Skills Required:

- Diagnostics & Resolution
- Service Restoration Mgmt - 1 
- Telephony
- See more at: http://todaywalkins.com/CGI-joobs-ServiceDeskAnalyst.aspx#sthash.m9HyfLog.dpuf

click here to apply